Common F&Q

I get a lot of the same questions regarding my policies and methods for projects, so I decided to post here some valuable information so that you can know what to expect as a client.

What payment options do you offer?
Currently we accept Paypal, checks, and of course cash.

Do you require a deposit prior to the beginning of each project?
Slammed Graphics does require a deposit be paid before any project is begun. This deposit is not a flat rate and is determined based upon the total project estimate. Your deposit also serves as a cancellation fee (also known as a "kill fee") in the event that you choose to cancel your project order.

Why is a cancellation fee (or "kill fee") required?
We require a cancellation fee to cover any amount of work that was done prior to the decision for cancellation. The fee also covers any other tangible expenses incurred prior to the cancellation.

What if I make an order for your services, but choose to cancel after they've already begun?
We understand that unforeseen events may cause you the need to cancel your service order, this is why your project deposit serves as a cancellation fee. If you choose to cancel your service order, Slammed Graphics will retain all completed work in connection with the project (ex: Original artwork, etc.) and use of work done in connection with a cancelled project without the consent of Slammed Graphics could result in additional fees or legal action.